Terms & Conditions/Returns

Dedalus Consulting Purchasing Policy (dated 7/16/15)

At Dedalus Consulting, we endeavor to make sure that every client is satisfied with our service and with the products that we deliver. Our products are information based, in digital format, and easy to replicate through electronic means. Thus, they are considered consumed once they are purchased and delivered.

Terms & Conditions

When visiting www.dedalusconsulting.com and ordering through our website, you accept these terms and conditions. Please read them carefully. We reserve the right from time to time to make changes to these Terms and Conditions at our absolute discretion.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Dedalus Consulting and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Dedalus Consulting and protected by international copyright laws. All software used on this site is the property of Dedalus Consulting or its software suppliers and protected by international copyright laws. You agree not to copy, reproduce, duplicate, sell, resell, or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site. You may not re-use and/or extract part of the content of this website without Dedalus Consulting’ express consent in writing. In particular, you may not utilise any data mining, robots or similar search and extraction tools for re-use of any substantial part of this website without Dedalus Consulting’ express consent in writing. You may not use substantial parts of this website (for example product listing and prices) on your own website without our express consent in writing.

Our Contract

Once you place an order for a product listed on our website, payment for that product becomes due and owing immediately. Notwithstanding the fact that the product will not be despatched until monies are received in full, you are liable to pay to Dedalus Consulting all monies due on the order. We regret that it is not possible for an order to be cancelled once it is submitted unless it is due to extraordinary reasons approved by Dedalus Consulting. Dedalus Consulting will not be responsible for any delay or failure to comply with our obligations under our contract with you where such delay or failure arises from any cause which is beyond our reasonable control.

Site Access

Dedalus Consulting grants you a limited revocable license to create a link or share information to the dedalusconsulting.com website provided that the link or information shared does not portray dedalusconsulting.com or its products, in a negative, defamatory, derogatory or misleading way. You may not use any Dedalus Consulting logos, graphics or trade marks as part of the link or information without our express consent in writing. You can not access and make personal use of this site but not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of Dedalus Consulting. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Dedalus Consulting. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Dedalus Consulting and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising Dedalus Consulting’ name or trademarks without the express written consent of Dedalus Consulting. Any unauthorised use terminates the permission or license granted by Dedalus Consulting.

Product Descriptions

Dedalus Consulting attempts to be as accurate as possible, and we stand behind our information completely. We make every effort possible to ensure teh relioability of the information presented here and within our reports. However, Dedalus Consulting does not warrant that product descriptions or other content of this site is complete or error-free.

Dedalus Consulting offers its products in several license options which limit access and use of the information presented within our reports. The choice of license should be made according to your intended use. The licenses are:

  • Individual License — This is for use by one individual only. These are typically best for a single team member, researcher, student, etc. It is not printable, and can not be distributed at all. This includes dissemination by email, multi-access server storage, etc. The content is not editable. Use of the content must be accompanied by proper accreditation, i.e. "Source: Dedalus Consulting”.
  • Site License — This is for use at a single location within an organization for multiple team members. This license can be freely distributed within a location, printed and the content can be used in other documents. The limitations on this license are that the report can not distributed outside a single location. Clients intending on using the information across platforms or locations should purchase the "Global License". Use of the content must be accompanied by proper accreditation, i.e. "Source: Dedalus Consulting".
  • Global License -- A full use license. This license is typically best for organizations that have more than one location and would like to make the report available across a multi-access server. This license can be freely distributed within a global organization, printed and the content can be used in other documents. The limitations on this license are that the report can not distributed outside the organization without express written approval by Dedalus Consulting. Use of the content must be accompanied by proper accreditation, i.e. "Source: Dedalus Consulting”.

Further, once purchased, Dedalus Consulting offers to answer any follow-up questions on our reports within reason. At times, clients would like more in-depth coverage than our report model allows. In this case, we enjoy working with clients to get them the information they need. At times, it does become necessary to incorporate a follow-up fee when more in-depth data is desired by the client. We certainly welcome such requests. In any case, we work hard to make sure that each client is satisfied, but must reserve the right to answer questions on a priority basis which will be determined solely by us.

Shipping

Dedalus Consulting can ship to virtually any address in the world. The majority of our products are dispatched electronically. Hardcopy orders may dispatched by mail or courier. Hardcopy orders incur additional $75 handling charge and added shipping costs based on the location to which the report will be shipped.

Delivery Time

When you place an order with Dedalus Consulting, we endeavour to deliver the product as soon as possible. Electronic delivery is always the fastest option; the majority of electronic information products are dispatched within 24 hours. Hardcopy products are generally dispatched from the US, and delivery to some markets may be delayed through local carriers, and local customs. Where possible we encourage clients to order products electronically.

Pre-Publication Discounts and Shipping

From time to time, Dedalus Consulting will offer a pre-publication discount on an upcoming report, typically from 2-3 weeks of actual publication. In some cases, the actual publication is delayed due to unforeseen reasons and by nature of the collection of data and scheduling interviews with market participants. You agree that any reasonable delays are not cause for order cancellation, and we will endeavor to make sure any delays do not extend past one (1) month of expected actual publication.

Bulk Discounts

We may be able to offer additional discounts on large orders of a single title or on large orders of many individual titles. If you are ordering more than 3 items, please contact client services and make a enquiry about ordering.

Returns

Our company has a long history of providing information and data across the markets we serve. Our reputation has never been called into question, but occassionally our scope and definition on research has differed from that of a customer. Therefore, questions do arise about methodology and datapoints. When that happens, we work diligently to resolve any definitional differences and rectify our and the client's data.

However, due to the nature of the products being sold (information-based and easily electronically duplicated) Dedalus Consulting cannot accept the cancellation of an order once it has been placed and any information has been dispatched. This includes any data that is dispatched in anticipation of receiving the actual report or any order placed as part of a pre-publication promotion.

Privacy

Dedalus Consulting knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Indemnity

You agree to hold Dedalus Consulting, and its subsidiaries, affiliates, officers, agents, cobranders or other partners, and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your use of the Site, your connection to the Site, your violation of the terms and conditions, your use of report data, or your violation of any rights of another.

Applicable Law

By visiting dedalusconsulting.com, you agree that the laws of the State of New York, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Dedalus Consulting or its affiliates.

Links

This site may contain links to third party Web sites and material from third-party information and content providers. As Dedalus Consulting has no control over such sites and resources, you acknowledge and agree that Dedalus Consulting is not responsible for the availability or otherwise of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that Dedalus Consulting shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such site or resource.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED BY DEDALUS CONSULTING ON AN "AS IS" AND "AS AVAILABLE" BASIS. DEDALUS CONSULTING MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DEDALUS CONSULTING DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DEDALUS CONSULTING DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM DEDALUS CONSULTING ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. DEDALUS CONSULTING WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. DEDALUS CONSULTING RESERVES THE RIGHT TO REVISE, ALTER OR AMEND THESE TERMS AND CONDITIONS AT ANY TIME BY ITS OWN DISCRETION.